Tag: Dental Consulting

Are Your Assistants Effective/Efficient

We often hear Doctors say their chief concerns are that their assistants are not prepared for procedures, little communication between Dr and assistant OR simply not educating the patient before and after the procedure. Below are several areas that we coach your assistants on to have them performing at their best.

Daily Charts audits: This will help ensure that cases are in, if additional treatment is needed it gets scheduled. Prepares us for those hiccups that are frustrating and avoidable. We like to have that strong assistant in the Morning meetings who is able to deliver important daily concerns and for see any areas of concern and look for solutions.

Orchestrating Schedule: We find the leader of the assistants who is great at looking at the daily schedule and understanding who, what and where to prioritize needs based off importance. The problem solver. One in which can read across the schedule, this of course includes hygiene exams as well OR new patients. Starting a RCT and having three exams at the same time can make things a bit crazy. How to avoid this by assessing the schedule before he/she sits to begin procedure.

Inventory Control Systems: Developing a strong system for ordering biweekly (if not already doing so). Understand what products are used for and managing this so there is no waste. When to take advantage of specials and run your supplies below 5% etc..

Lab System: Organizing and developing a solid lab system if there is nothing in place (Doctors request this often)

Organizing Treatment Rooms: Not everyone understands that being organized is easy and often overwhelmed when beginning this process. It is definitely one of our favorite areas, as it helps managing inventory and making things run smoothly, this way you’re not jumping up looking for materials during a procedure which is most frustrating to doctors.

Verbal Skills: How are we being perceived? More times than not, the Assistant should be able to explain treatment, post op instructions and patients should ALWAYS understand: What, Why and Next.

OSHA Standards:  Understanding safety of employees and patients. Assistants are generally in control of sterilization area and instrument sterilization (understanding the facts)

GHS training: ALL employees are to be trained and certified in GHS (Global Harmonization System) once per lifetime and OSHA of course annually. Helping to be sure that systems are in place per state laws.

3-5 Minute Check out & Meet and Greet: We feel this is so important! We will spend time role playing on both of these areas. It is all about the experience as we know.

Maintenance: Understanding the maintenance on equipment and handpieces (This is an area that can save a practice considerable $$$)

Teaching Hard Tissue Charting: Hands on training

Explaining any Treatment: Role Play

Reading / Understanding x-rays: This is intended for newer assistants.

#klassolutions #dentalassistants #dentist #coaching #assistantcoaching #dentalconsulting #OSHA/GHS #inventorycontrol

25 Team Building Activities You Should Do With Your Team

All dental teams need to have time for team building. A time to step away from the office and continue to build personal relationships with each other. Here is a list of 25 Team Building Activities to try with your team.

_RMK892325 Team Building Activities You Should Do With Your Team

1. Scavenger Hunt
2. What’s My Name?
3. Cook-off
4. Sneak a Peek
5. Board Game Tournament
6. Office Trivia
7. Improv Workshop
8. Two Truths and a Lie
9. Karaoke Night
10. The “suddenly” Story
11. Go-Kart Racing
12. Concentration (marketing addition)
13. Professional Development Workshop
14. Jigsaw Puzzle Race
15. Room Escape Games
16. The Egg Drop Challenge
17. Laser Tag
18. Catch Phrase
19. Volunteer
20. Mystery Dinner
21. Kayaking/Canoeing
22. Trampoline Park
23. Something Touristy
24. Painting Class
25. Cooking Class

PROVEN SYSTEMS FOR PRACTICE SUCCESS!

A dental practice needs healthy systems that can be maintained and sustained by a motivated team.  The objective is to work together to help build in the practice’s success.

KLAS Solutions is a Michigan based Dental Practice Coaching Company, that consists of a team of consultants whose purpose is to collaborate, analyze and implement affordable solutions for your practice, with the goal being, reaching the practices full potential.  This analysis allows a dental practice to identify what systems are working well and to recognize what systems need attention in order to optimize results.

Our model, is a team of dental practice coaches that is composed of a dental business coach, a team and leadership coach and a clinical coach, that trains both the hygiene department in creating an effective hygiene and perio program as well as a dental assistant coach to help assistants in maximizing their role in the practice. We have specialized practice consultants in OSHA/GHS and as well as PPO negotiation and dental embezzlement.

Patterson Customer Appreciation Expo

KLAS Solutions will be co-sponsoring a Customer Appreciation Expo with Patterson Dental on October 11th in Livonia. We will be hosting 3 out of the 4 session. The sessions include: OSHA/GHS updated guide lines, Team Communication and Human Trafficking. Patterson will be hosting a session on Ergonomics with Adec. You can register at www.klassolutions.com/events/
#OSHA #GHS #Humantrafficking #Teamcommunication #Adec#ergonamics #PattersonDental #KLASSolutions

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Increase Your Cash Flow in 10 Steps

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These 10 ways to improve cash flow can help you encourage incoming payments, delay outlays of cash and stay on top of everything in between–like payments, late fees, and billing cycles.

  1. Invoice immediately.Don’t wait untilnext week or next month. If you wait to invoice your patients, they may think they can wait, too.
  2. Use electronic billing.It’s fast, and younger patients are likely to respond more quickly when they can pay instantly. Your deposits can be deposited directly to your account and everyone saves on the cost of paper and stamps.
  3. Get it in writing. Set clear payment terms and expectations. Spell out your terms on every invoice.
  4. Include a specific due date.“Due upon receipt” can be ambiguous, while “payment due within 30 days of the bill date” clearly communicates your expectations.
  5. Institute late fees.Without them, your patients may put off payment until a time that’s convenient for them but not for you.
  6. Offer positive incentives for early payment.Give patients a good reason to pay sooner than they normally would. An example might be 1-2 whitening syringes for payments received within two weeks of the bill date.
  7. Slow down on bills.Hold off on paying bills until they’re due. If you’re presented with a worthwhile incentive for early payment, by all means, take advantage of it. Try to pay electronically, you can schedule in advance and with precision.
  8. Periodic payments. Take advantage of periodic payment programs that are fee-free. For instance, small businesses withworkers’ compensation coverage can pay their premiums every time their payroll is run. Payments are based on actual payroll, eliminating the need for a large down payment, and carry no installment charges.
  9. Monitor your cash flow status on a weekly basis.Check off what’s been paid, what’s coming due and what’s late. Send reminder notices as necessary, and don’t forget to tack on your late fee.Continually measure cash flow to your BEP.

10.Get a CPA that is dental specific. A CPA can help guide you toward your financial goals and offer corrective action should you begin to veer off course. Taxes, of course, are part of the equation and ever-changing, making the aid of a professional essential. A dental specific CPA can help ensure you’re taking best advantage of the deductions that can benefit your dental business and help improve your cash flow.

#KLASSolutions #Cashflow #CPA #Monitors #BreakEvenPoint #Workerscompensation #dental #dentist

Welcome Nancy McNutt to KLAS Solutions!

Nancy McNutt
Sr. Analytical Coach and Speaker

Nancy’s extensive experience over the last 40 years in Unknownthe dental industry include team leader, management, treatment coordinator, recare facilitator, collections expert, marketing coordinator, lecturer, team trainer, analyzing the systems of a practice and as a buyers advocate. She offers workshops for your business team and managers.

With a strong focus on an administrative skillset combined with an NCCP Level II coaching certification she is a valuable resource for her clients.

Coupled with her extensive knowledge and experience, Nancy has written numerous articles, co-authored a book published in 2006 and continues to lecture across North America (USA & Canada) Bahamas and Bermuda. Once you ‘experience’ her presentations, you will understand her passion for dentistry.

As a strategic analytical coach, Nancy provides on-site comprehensive practice assessments by methodically uncovering areas of enhancement allowing her clients to maximize their potential in achieving their desired goals.

Nancy brings a spirit of optimism, energy and her enthusiasm for dentistry. Nancy is naturally motivated to be at her very best. This is evident by her drive and commitment to the clients she has the pleasure of working with. Since 1977 she has worked through the ever changing face of dentistry and is confident in her ability to uncover your practice potential. Speaking is her true passion which is evident at her presentations.!!